Associate Solutions Engineer - (Various Locations - Remote)

About the role:

Join our team as an Associate Solutions Engineer, where you'll play a vital role in bridging technical discovery and implementation for our diverse range of customers in the State, Local, and Education (SLED) markets. Skydio is leading the way with complete end to end solutions for Drone as First Responder or DFR and we have received tremendous demand from our Public Safety customer base as a result. Your mission is to grasp and articulate customer needs, demonstrating the innovative features of Skydio's drone product line. You'll be the pivotal link, synergizing the efforts of our product and sales teams to create compelling, customer-specific demonstration plans that bring Skydio technology to life in real-world scenarios for Public Safety, Public Works, and Education customers. Reporting directly to the Solutions Engineering Manager - SLED, you will collaborate extensively with our Product, Engineering, and Sales departments, contributing to the timely delivery of groundbreaking autonomous solutions.

How you'll make an impact:

• Foster a deep understanding of SLED customer needs, pinpointing key success metrics, and orchestrating tailored product demonstrations and field trials to Public Safety Departments, Public Works Departments, and higher Education Institutions.
• Independently handle all facets of system demonstrations, from equipment setup and operation to troubleshooting, ensuring a compelling presentation of our technology's value to customers and partners.
• Lead the charge in system validation and customer implementation processes and successful deployment.
• Serve as a subject matter expert in sUAS operations for law enforcement, emergency response, and infrastructure inspections; offering informed guidance and support.
• Assist in crafting responses for RFIs, RFPs, and other technical documentation.
• Act as a voice of the customer within our team, influencing product development and engineering strategies based on field experiences and feedback.
• Support various go-to-market strategies and business activities as needed.

What makes you a good fit:

• Solid technical background in areas including professional drone applications, sUAS C2 and post flight data analytics software, CAD and RTCC “single pane of glass” platforms and API integrations.
• Relevant experience in SLED focused sUAS operation.
• Exceptional communication and presentation skills, adaptable to various audience levels from UAS Pilots to Senior Organizational Leadership
• Proven track record of implementing new technologies for diverse clients, collaborating effectively with technical teams to meet project timelines.
• Familiarity with FAA regulations and best practices for SLED UAS operations.
• At least 2 years of experience and a Bachelor’s degree in a related field, or an equivalent mix of education and professional experience.
• Mandatory possession of a Part 107 Certificate.
• Willingness and ability to travel up to 70% of the time, engaging closely with clients and stakeholders.

Compensation Range: The range for the on target earnings (OTE) is $120,000 - $170,000. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. In addition to base salary, Skydio full-time employees are eligible to enroll in our benefit plans and take advantage of a variety of incentives and stipends. 

*For some positions the pay may be dependent upon the individual's regional location.

 

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