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Senior Product Operations Manager
San Mateo, California, United States
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond.
The Product Operations team is the connective tissue between Skydio’s engineering and product development teams and the teams who connect with our customers. As Senior Product Operations Manager, you will play a key role on Skydio’s Product team across a broad range of strategic and operational responsibilities. You will work closely with Product Managers, Designers, Engineers, Customer Success Managers, Hardware Program Managers, Sales, and our Legal and Regulatory teams, to help launch and ensure the success of new products and features across a wide range of applications into global and domestic markets.
Location: This position is based onsite 5 days/week at our HQ in San Mateo, CA.
How you'll make an impact:
- Own the rollout of major feature releases and new product launches
- Program manage multiple streams of work, tracking the features needed to enable new markets
- Maintain and improve the feedback loop for new product features, helping to provide prioritization within the product roadmap
- Collaborate with key team members (product, marketing, policy, support, design) to ensure pre and post launch success
- Contribute to Skydio’s Voice of the Customer report with emerging trends and developments
What makes you a good fit:
- 3+ years of proven success in a similar role, driving successful operational programs within product development and/or customer success organizations at a high-growth company
- Specific experience with product development
- Detail-oriented with exceptional written and oral communication skills
- Experience with data visualization, dashboard creation, and SQL
- Highly motivated and highly curious, with an eagerness to learn and grow
- Familiarity with business systems and tools (e.g., JIRA, Zendesk, Confluence, Salesforce)
Nice to have:
- Drone/UAV experience and/or a passion for drones
- Experience launching hardware products
- Technical degree or background
Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $131,000 - $160,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company’s group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company’s policies and eligibility criteria.
*Compensation for certain positions may vary based on the position’s location.
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At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/