Product Operations Manager, International

The Product Operations team is the connective tissue between Skydio’s engineering and product development teams and the teams who connect with our customers. As the Product Operations Manager focused on International product launches and in-market support, you will play a key role on Skydio’s Product team across a broad range of strategic and operational responsibilities. You will work closely with Product Managers, Designers, Engineers, Customer Success Managers, Hardware Program Managers, Sales, and our Legal and Regulatory teams, to help launch and ensure the success of new products and features across a wide range of applications into global markets.

Location: This is a hybrid position that requires minimum 3 days/week onsite at our HQ in San Mateo, CA.

 How you'll make an impact:

• Own the rollout of major feature releases and new product launches to our international customers
• Program manage multiple streams of work across different geographies, tracking the features needed to enable new markets
• Maintain and improve the feedback loop for new product features, helping to provide prioritization within the product roadmap 
• Collaborate with key team members (product, marketing, policy, support, design) to ensure pre and post launch success
• Contribute to Skydio’s Voice of the Customer report with emerging trends and developments from international customers

What makes you a good fit:

• 1-3 years of proven success in a similar role, driving successful operational programs within product development and/or customer success organizations at a high-growth company
• Specific experience with software product development
• Detail-oriented with exceptional written and oral communication skills
• Experience with data visualization, dashboard creation, and SQL
• Highly motivated and highly curious, with an eagerness to learn and grow
• Familiarity with business systems and tools (e.g., JIRA, Zendesk, Confluence, Salesforce)

Nice to have:

• Drone/UAV experience and/or a passion for drones
• Experience launching hardware products, especially internationally

Compensation: At Skydio, our compensation packages for full-time employees include competitive base salaries, equity in the form of options, comprehensive benefits, and various incentives and stipends. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $102,000 - 126,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all full-time employees have the opportunity to significantly benefit from the company’s success.

*Compensation for certain positions may vary based on the candidate's location.

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